Terms of service
Website: chillpawmat.com
Contact: hello@chillpawmat.com
Welcome to ChillPawMat. By visiting our website or purchasing from chillpawmat.com, you agree to the following Terms of Service.
Overview
This website is operated by ChillPawMat. Throughout the site, the terms “we,” “us,” and “our” refer to ChillPawMat.
By using our website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Products
ChillPawMat sells dog cooling mats and related pet comfort products.
We make every effort to display product colors, images, descriptions, and details as accurately as possible. However, we cannot guarantee that your device screen will display colors exactly.
Product Use
Our cooling mats are designed to support comfort during warm weather. They are not a medical product and are not a substitute for:
- Fresh water
- Shade
- Supervision
- Safe rest breaks
- Veterinary advice
- Responsible warm-weather pet care
Always supervise pets who chew, scratch, or damage products. Remove the mat immediately if it becomes torn, leaking, or damaged.
Orders and Payment
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, product availability, or violation of these Terms.
Pricing and Availability
Prices are subject to change without notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
Shipping
Shipping times are estimates and may vary due to carrier delays, customs delays, high order volume, weather, or other factors outside our control.
Please review our Shipping Policy for more information.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
Customer Responsibilities
You agree not to use our website or products for unlawful purposes. You also agree not to interfere with the security, functionality, or operation of our website.
Intellectual Property
All content on this website, including text, images, logos, graphics, product names, and branding, belongs to ChillPawMat or its content suppliers and may not be copied, reproduced, or used without permission.
Limitation of Liability
To the fullest extent permitted by law, ChillPawMat is not liable for indirect, incidental, special, or consequential damages related to your use of our website or products.
Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a new “Last updated” date.
Contact
For questions about these Terms, contact us at: